Privacy Policy

Returns and Refund Policy

We are committed to providing the best customer service and quality products. In the unavoidable event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days for an exchange or a full refund.

Click here for the full information of the Returns and Refund Policy


Fabric and Care Instructions

Click here for the full information of the care Instructions.


Measurements of products

Measurements mentioned in the size charts are as close as possible to allow you to understand the fit and size of the product. These garments are handmade and measured and will therefore not always be 100% accurate. Pls email us for any further questions.


Color of products

The color of the products may slightly vary due to device digitisation and screen/monitor settings. In case, you need more pictures of a product, do email us at and we will try our best to help you.


Security Policy

SOUL By Sowmya has partnered with PayU Money payment gateway for secure payment and hassle free shopping experience. All major credit cards, debit cards and net banking options are accepted. If you have any questions regarding our security policy, please contact us at


Privacy Policy

We respect your privacy and are committed to protecting the privacy of all our customers.  Any information collected is kept strictly confidential. 



All disputes are subject to courts of Bangalore Jurisdiction only. 


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